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The Fraud Supervisor will supervise ICCU’s fraud program including strategic direction, communications, cross-department collaboration, reporting, and executive engagement. Establishes a tone of discernment in the way the team treats members’ victims versus fraudsters differently. Supervises the fraud function, including Fraud Officers, Fraud Intern, and the processes and systems associated with it. Leverages data analytics to identify root-cause of fraudulent events, cluster and segmentation analysis, trend analysis, and proactively recommends both preventive and detective measures. Responsible for the protection of the Credit Union and members from fraud, including managing fraud alerts and fraud investigations, interfacing with members, team members, and law enforcement.
Bachelor’s degree or equivalent experience. Minimum four years of fraud experience required; five to seven years preferred. Possess strong leadership skills, deductive reasoning, and investigative skills. Ability to lead, coach, and train others in fraud functions. Ability to communicate with Executive Management and with all Credit Union personnel. Ability to always maintain confidentiality of Credit Union and member records.
Performance Standard:
The position requires the ability to lead, coach, and train others to excel in fraud functions, protecting the assets of the Credit Union, and limiting and mitigating risk to the Credit Union and its resources. It also requires knowledge of Idaho Central’s core database, fraud alert, and ancillary systems in order to discover, investigate, document, and prevent fraud. Ability to use all available technology to stop or reduce losses and assist law enforcement with investigation and prosecution of those who have defrauded the Credit Union. Strong ability to communicate with members, team members, law enforcement, and management effectively during interviews and in written reports. Strong ability to organize work under pressure situations for self and team. Professional in appearance, attendance, quality and quantity of work performed, and as a leader and representative of Idaho Central Credit Union and our Core Values.
Physical Requirements:
The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.
Must be eligible for membership at Idaho Central Credit Union to obtain employment.
Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.
Other
Banking
$56k-75k (estimate)
03/05/2024
03/03/2025
iccu.com
NAMPA, ID
200 - 500
1940
CHRIS HYER
$50M - $200M
Banking
Idaho Central Credit Union has 36 convenient locations across Idaho. You can find us throughout the Treasure Valley, Twin Falls and Burley, Eastern Idaho, to North Idaho. Working at Idaho Central Credit Union is more than a job. Its a place where we make a difference, not only day to day, but long term. Since 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel when youre a part of it. Idaho Central Credit Union was named a Best Place to Work in Idaho. Plus, we a ...
re a top financially-performing credit union in the nation. Working at Idaho Central Credit Union is more than a job. Its a place where we make dreams come true, whether thats a new car, a college education, a first home, or living debt-free. We can see that we are making a difference, not only day to day, but long term. We improve the lives of Idahoans and their financial world. If you are looking to make a difference, Idaho Central may be right for you. We continue to look for expansion opportunities in order to meet the needs of our members. While growth is vital to our success, we remain focused on our mission, by providing exceptional service and diverse products to our membership. Insured by the NCUA and an Equal Housing Lender.
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The job skills required for Fraud Supervisor include Confidentiality, Leadership, Law Enforcement, Teamwork, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Fraud Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fraud Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Fraud Supervisor positions, which can be used as a reference in future career path planning. As a Fraud Supervisor, it can be promoted into senior positions as a Fraud Prevention Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fraud Supervisor. You can explore the career advancement for a Fraud Supervisor below and select your interested title to get hiring information.